|
Online technical Support Helpdesk
|
|
For all technical support issues, please use our online Support Helpdesk to create a support ticket here. (your browser must allow pop-ups for this to work)
|
|
|
|
New software version notifications and downloads
|
|
Here you can download the latest software updates for our products. Note that in order to receive firmware updates for Alloptic or Tilgin products, you need to have an active support agreement:
|
|
Date
|
Product
|
Name
|
Description / Version
|
Download
|
|
2009/01/15
|
Tilgin
|
New code releases for all Tilgin products. Fixes in T.38 fax support, improved stability, improved AP speed.
|
VRG342, VRG452, VRG452w, HG1112, HG1311, HG1521 model new releases.
|
Only available via VCM
|
|
2009/01/15
|
Alloptic
|
New code release for Alloptic platform: 5.1.61 and GEMS version 5.1.8
|
Hardware 5.1.61, GEMS 5.1.8
|
Only available to customers on support contract or under warranty. Please contact us.
|
|
2007/08/01
|
Alloptic
|
New code release for Edge 200 and Edge 2000 Alloptic Ge-PON chassis. Support for new model ONT’s, major new ESAF features
|
Version 5.1.46 A0
|
Not available online. Available to customers under warranty or T3 support contract.
|
|
2007/07/15
|
Tilgin
|
New code release for Vood IP/DSL residential gateway with wireless access point VRG453w
|
Version 3.3.1
|
Contact Letlhaka support for instructions on upgrading via our VCM server. Available to Letlhaka customers only.
|
|
2007/05/12
|
Tilgin
|
New code release for Vood IP residential gateway VRG342. New features added like South Africa ring tones & cadence.
|
Version 1.6.3 RC2
|
Contact Letlhaka support for instructions on upgrading via our VCM server. Available to Letlhaka customers only.
|
|
2007/03/15
|
Alloptic
|
New code release for Edge 200 and Edge 2000 Alloptic GePON chassis. Major functionality upgrades including ESAF
|
Version 5.1.37 A1
|
Not available online. Available to customers under warranty or T3 support contract.
|
|
2005/06/20
|
Alloptic
|
New code release for Edge-200 chassis
|
Version 5.0(28) A1
|
Not available online
|
|
2005/08/26
|
BGC
|
Remote Agent for BGCD400 series DVR’s
|
Version 2.4.13.020
|
 7.3 MB
|
|
2005/08/26
|
BGC
|
Firmware upgrade image file for BGCD400CV(U) series DVR’s
|
Version 2.4.20.0ENCU
WARNING - Do NOT attempt to update firmware if you are not technically proficient in such technology. We will not accept responsibility for DVR’s that become non-responsive due to incorrect firmware upgrade!
|
1.7 MB
|
|
2005/08/26
|
BGC
|
Firmware Image downloader for BGCD400 series DVR’s
|
Version 1.3
|
0.2 MB
|
|
2005/08/26
|
BGC
|
ADSL Application note
|
Version 2.0 - Explains how to connet the DVR to ADSL (or dialup) to be able to connect to it from the internet.
|
 0.35 MB
|
|
|
